When is LaundryApps not liable for the damage?

There are some instances where LaundryApps will not be liable for damage caused to items. Here are some examples of when LaundryApps will not be liable:

• Damage related to normal wear and tear

• Damage caused by selecting a service that is unsuitable for the item when placing an order (e.g. selecting a laundry service instead of dry cleaning)

• Damage caused due to items being sent in incorrect bags (e.g. dry cleaning placed inside a labelled laundry bag).

• Damage caused by foreign objects, such as pens and lipstick.

For more information, please see our terms and conditions.